Customer Service

Should you require information or help, please contact us by email info@justawonderand.com or by phone +447940097962 and we will be happy to assist you.

SHIPPING

SHIPPING TIMES AND COSTS
  • Complimentary international shipping mainly within 15 to 30 business days is available if your order reaches a certain amount.  
  • See the delivery FAQs for details on shipping methods, costs and delivery times.
PAYMENT METHODS

Just a Wonderland accepts the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
  • Just a Wonderland features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
  • PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
EXCHANGES, RETURNS AND REFUNDS

Items returned within 30 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.