Frequently Asked Questions - FAQs
WHAT ARE SHIPPING TIMES AND COSTS?
- Free International shipping within 13-30 business days, subject to the terms outlined in the Shipping Policy.
- Express delivery option is also available
- See the Shipping and Delivery info for details on shipping methods, costs and delivery times
WHAT PAYMENT METHODS CAN I USE?
Just a Wonderland accepts the following payment methods:
- Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
- Just a Wonderland features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
- PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?
Items returned within 30 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.